Terms & Conditions

These Terms & Conditions govern your use of this website and the services of LUXUTUS EXPRESS LLC (“we,” “us,” or “our”). By using our website or services, you agree to these terms.

1. Services

We provide medical courier and freight transportation services, including scheduled routes, dedicated transportation and expedited service when available. Service details, pricing and availability are confirmed directly with each customer.

2. SMS Messaging Terms

• Program: LUXUTUS EXPRESS LLC text messaging, including replies to inquiries, pickup and delivery scheduling, shipment updates and customer-service messages.
• Consent: You receive messages only after contacting us or otherwise giving consent. Consent is not a condition of any purchase.
• Frequency: Message frequency varies based on your interaction.
• Costs: Message and data rates may apply.
• Opt-out: Reply STOP at any time to stop receiving messages. You may receive one final message confirming your request.
• Help: Reply HELP or call +1 507-431-6751.
• Carriers: Carriers are not liable for delayed or undelivered messages.
• Privacy: See our Privacy Policy for how we handle your information.

3. Confidential Information

Do not send confidential patient or protected medical information by text or phone message.

4. Acceptable Use

You agree not to misuse our website or services, attempt unauthorized access, or use them for unlawful, fraudulent or harmful purposes. Shipments must comply with applicable laws and may not include prohibited items.

5. Service Availability

Same-day, expedited and priority services are provided when available. Delivery times are estimates and may be affected by traffic, weather and other factors outside our control.

6. Intellectual Property

All content on this website, including text, branding and design, belongs to LUXUTUS EXPRESS LLC and may not be copied or reused without permission.

7. Limitation of Liability

To the fullest extent permitted by law, LUXUTUS EXPRESS LLC is not liable for indirect, incidental or consequential damages arising from use of this website or our services.

8. Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania.

9. Changes

We may update these terms at any time. Continued use of our website or services means you accept the updated terms.

10. Contact

LUXUTUS EXPRESS LLC
202 N Cedar Ave Suite 1, Owatonna, MN 55060
Phone: +1 507-431-6751